At Aspen Dental, we’re driven by a simple purpose: Helping patients get the care they need, today. For more information about the relationship between Aspen Dental Management, Inc. and the branded dental practices click here. The price level of this organization is high according to consumer reviews. What can we help you with? Fontana acknowledges that the company counted 1,000 complaints posted from 2006 to 2010. Discuss the issues you have had with Aspen Dental and work with their customer service team to find a resolution. ASPEN DENTAL Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Aspen Dental. She then informed me that theres was no longer anything she could do for me my optio... A$pen isn't a "business" or even a "dental practice" in the traditional sense of the world. I am not satisfied, I'm tired of the run around of being told last minute I have to have a consult before the procedure to be sedated. on the 19th, I went back to the office they did an adjustment on my lowers but I still couldn't wear them. August and September and both time I called the Hanover office and was again informed it would be taken care of. Ill pay them and never use them again. In addition today, I went to another dentist and was told there is no way I had a deep cleaning four months ago at your location. Consumers are not pleased with Exchange, Refund and Cancellation Policy and Reliability. Many times after an extraction a bone chip surfaces. Not bad, but could've been way better. What is your complaint? I am very displeased with the entire experience. They caused me real harm. Aspen is about the worst place I know to go and have crowns done. Up to this point I have zero returned phone calls and not one time have I even talked to anyone about what to expect before or after my procedure... that I was getting out to sleep for. I pointed this out to Office Manager and again she said she would take care of it. COVID update: Aspen Dental has updated their hours and services. The girl who waited on me was not nice. I called to make appointment for liner for dentures Was told warranty was no longer valid.! If you borrow money from the loan sharks A$pen recommends, you owe THEM the money. I made an installment, and told them Id pay it off ASAP. After getting two crowns, at a very high price, one fell off. Was told they need 60% up front and the rest when it's done. No wonder why most of us folks out here have no teeth to enjoy life unless your rich or have great insurance! Initial Aspen Dental complaints should be directed to their team directly. And though their backgrounds are diverse, our dentists all share one common goal: to give each patient a healthy mouth. ASPEN DENTAL Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: ASPEN DENTAL. I had to suffer with a sore mouth this long. Just called to schedule appt for a simple 6 month cleaning....they will not see you until they do a complete exam at $$$$, THEN you can schedule cleaning. Eventually Dr. came in, not fun at all. That is why you went to Aspen instead of a regular dentist. Received the bill again in This is not a way to run a business, plus I emailed the local office asking to talk to someone in corporate or the person in charge of the office and no replies to my email. I really like Dr. Gonzales and the entire team at east Peoria are great and friendly. 2 reviews of Aspen Dental "Terrible service! Told him I could not afford both. They took people that didn't have appointments before us.... we know because they were talking about it in front of us." ASPEN DENTAL Ripoff Reports, Complaints, Reviews, Scams, Lawsuits and Frauds Reported Your Search: Aspen Dental. I am sitting in the dentist chair when they tell me the oral surgeon, who was supposed to be doing my procedure isn't even there that day. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. Was very satisfied. Find 6 listings related to Aspen Dental Complaints in Columbus on YP.com. Rights Reserved, You Are About to Contact PissedConsumer.com. Go to pick up prescription and the pharmacy never got it. I am 74 years old so I have seen a lot of dentist, I have only had one other dentist as good as Dr. Gonzales and his assistant. My dentist was Dr M. He calmed my nerves and was gentle, efficient and did a great job. What is your customer experience with Aspen Dental? You made a mistake letting your teeth decay. Review #2371478 is a subjective opinion of poster. A few things have changed since we last saw you. Aspen Dental ranks 74 of 378 in Dentistry category. I explained that I did not... October 10th I had 8 extractions and was given my upper and lower dentures. Again, never got the prescription to the pharmacy and couldn't get anyone to return a phone call. Went over any and all work that needed to be done.Consulted with their finance department. I could go on and on. I was screaming and clutching my fists as she jammed the... Had a small chipped tooth! MY INTIAL INITIAL VISIT WAS FOR A CLEANING AND TO DISCUSS OPTIONS ON A TOOTH I HAVE MISSING. Review #2375085 is a subjective opinion of poster. They say I have to pay it before my appointment... which is fifteen minutes from this phone call. Aspen Dental Billing Issues . We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. In Oct I went in for initial consult. User's recommendation: Do NOT believe the commercials, they are only money hungry. ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Review #2357661 is a subjective opinion of poster. 4. … We arrived at 9:40 am. Came in for an annual clean - left w/ no cleaning and $1800 quote. I can't wear them and would like the money back guarantee. I needed root canal for a tooth under a crown at your Port Orange Florida clinic and after settling on a fixed price I made sure this price was complete and was assured other than a crown or post breakdown. Here’s what to expect with our Smile Wide, Smile Safe Promise. Do not get treatment here - take the time to make a few more phone calls to get out of pocket pricing and read reviews. More importantly, they help keep your mouth healthy for years to come. 3. He discussed my options and listened to my concerns. Headquarters. Review #2346567 is a subjective opinion of poster. for cleaning and rebase. I M antibiotics were administered without proper need I was told by insurance company that it was not covered because my husband did not need it because pockets did not show abscess. And comparing the one from the initial financial consult to the new one... it's outrageous. So I call them. They are horrible. I ask for an itemized list of the charges. Poor service. If you wish that your prior post be removed, submit a notarized letter, I would say there are no pros but they are great swindlers. One being that that location has had a lot of people quit recently... still not sure how that had anything to do with my situation. See reviews, photos, directions, phone numbers and more for Aspen Dental Complaints locations in Mechanicsburg, PA. Fourth and Final Page call center tried the Doctor on call directly @ 4:00 am Saturday, November 1st and there was no answer. Will still be sent to collections. Aspen Dental - Don’t go there. it has been a nightmare !!! Aspen Dental Corporate Office Headquarters HQ Aspen Dental Management, Inc. I was given a "rate sheet" that said I would owe $1800 and they wouldn't perform am annual cleaning, that I needed other work and it's not covered under my dental insurance (Humana). Original review: Jan. 13, 2021. No businessman with any sense lends money to people with bad credit. I'm so disgusted. So I call back and am immediately sent to a message line. 2. Then you made another mistake waiting until you were in horrific pain. I wouldn't recommend Aspen Dental to anyone. 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